How it works

From first contact
to first managed flight.

Four steps, a clear 30-day timeline to start — no invented bureaucracy, no agenda-less meetings, no canned proposal.

1

DAY 0 · First call

Diagnosis

In a 30-minute video or in-person call, we understand your current operation: aircraft type, usage profile, current costs, people involved, main pain points and expectations. No proposal at this stage — just listening.

You leave with: a written pre-diagnosis of your current operation (even if you don't close with us).
2

DAY 5 · Proposal

Auditable proposal

Within 5 business days you receive a proposal with detailed scope, service KPIs, response SLA and an open financial model — cost breakdown, Air Grid margin, charter break-even projection, utilization assumptions. No fine print.

You leave with: contract ready for legal review + open financial spreadsheet for your due diligence.
3

DAYS 6 to 30 · Onboarding

30-day onboarding

After signing, we run a structured transition plan: technical document migration, dedicated account opening, aircraft setup on the platform, crew integration, your access creation. Weekly 15-min status call.

You leave with: aircraft 100% migrated, app installed, first ops report published, crew trained.
4

From day 31 · Continuous ops

Continuous operation

Air Grid runs your aircraft routinely. You follow everything on the app, have a monthly results meeting (up to 1 hour) and receive a consolidated quarterly executive report. 4h-business SLA for any operational request.

You leave with: peace of mind. And more time to use the aircraft the way it was meant to be used — flying.

Guarantees

What we guarantee in writing.

30 days

Adjustment period

If within the first 30 days after operations go live you decide it's not for you, we refund every cent paid.

4 hours

Response SLA

Every request logged in the app is answered within 4 business hours (Mon–Fri 8am–7pm BRT). Operational emergencies, always, within 1h, 24/7.

7 days

Exit without strings

If you decide to end the contract, we export the full financial and technical history in open format within 7 business days. Your data is yours.

100%

Open audit

You can hire an external auditor at any time. All accounting, ops log and documentation are available to the auditor of your choice.

Let's talk

Ready to start at day 0?

The first conversation is free, lasts 30 minutes and ends with a written pre-diagnosis of your current operation — whether or not you close with us.

WhatsApp +55 31 99192-6025 contato@airgridbrasil.com

Reply within 4 business hours · Mon–Fri 8am–7pm BRT